Swiss Chalet Rotisserie Grill — Restaurant in Stratford

Reviews of Swiss Chalet Rotisserie Grill

• Alyssa

  Added 2016.08.06

  If you order a take out meal, the prices are ahead of you up on the wall. The meal includes a soft drink or water. The worker behind the counter assumes you do not want a beverage and takes the $1.15 from your bill. If you ask for a beverage she then announces you owe an extra $1.15. However you do not know she has taken it from your bill. How embarrassing is this as you ask her to explain what has taken place. Meanwhile there are numerous persons behind you waiting service.
• Jaden

  Added 2015.10.08

  Ordered a family feast meal and asked to substitute gravy for chalet sauce like I always do and they didn't do it like they always do. I'm so tired and fed up with this store consistently screwing up take-out orders. I just spent over $70 on take-out and expect a little bit of care to go toward getting my order right but this is unfortunately a regular occurrence at this store and I just keep giving them chance after chance because their food is delicious. I swear I would probably eat swiss chalet weekly if they could just get my order right. This store disappoints me so much.
• Evan

  Added 2015.07.02

  Take-out: we ordered online and we're told our order would be ready by a certain time. This lead us to believe there was a time guarantee. When I said something to the manager herself was rude and called me a liar saying the call centre would say that. He also claimed that they are too busy to get orders out in the time frame given by the call centre. He was rude arrogant and dismissive.
• Blake

  Added 2015.05.24

  Good food, good service, friendly staff and atmosphere
• Ian

  Added 2015.04.13

  Had our two Sharpei crosses here for nail clipping. Our big girl really hates having her pays touched at all but the groomer was super patient and took the timr to get her trust and did a fantastic job. Will definitely bring my dogs here again.
• Jonathan

  Added 2014.10.02

  Service at both the take out and in dinning room are declining. I'll only comment on the two most recent experiences though as I don't want my review to be too long.
• Jack

  Added 2014.05.16

  I can certainly do without SWISS CHALET
• Jose

  Added 2014.01.16

  So once again taking to Google to voice my issues with swiss chalet. We went in on Dec 30th. Prices have already been raised to compensate for the hike in minimum wage. This is unacceptable as minimum wage doesn't come into effect until Jan 1. The fries were once again undercooked and our chicken was dry. This was the last straw for us. We will not be back.
• Cody

  Added 2013.09.27

  We went in tonight and we're sat in Dana's section. We both ordered ribs and wings. She told my husband that he didn't want bbq sauce for his wings when in fact this is what he was ordering. She also assumed we wanted side ribs. She didn't ask us so that's what we got. Note we would have ordered back ribs but didn't realize she neglected to ask us until she was long gone. She did the same with the bunch bringing us white instead of multi grain. My drink also sat empty on the edge of the table as she walked past 3 times (at least 10 minutes) before bringing me a new one. So so disappointed with services from this place.